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Quality - Question 1:

The main purpose of the Measure Phase of DMAIC is to:

  1. Determine the customer requirements
  2. Find root causes
  3. Develop solutions
  4. Set baseline data to understand how the process is currently performing.






Quality- Q2. SIPOC

  1. Suppliers, Inputs, Procedure, Outputs, Customers
  2. Simple, Inputs, Process, Outputs, Complex
  3. Simple, Inputs, Procedure, Outputs, Complex
  4. Suppliers, Inputs, Process, Outputs, Customers
Correct Answer


Quality- Q3. A series of consecutive points on the same side of the average is called:

  1. Run
  2. Trend
  3. Outliers
  4. Cycle
Correct Answer


Quality- Q4. Quality Circles members are ______________

  1. Paid according to their contribution to quality
  2. External consultants designed to provide training in the use of Quality tools
  3. Always machine operators
  4. None of the three.
Correct Answer


Quality- Q5. The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______________ (on x axis).

  1. Proportion defective
  2. Proportion acceptable
  3. Number of lots
  4. Size of lot
Correct Answer


Quality- Q6. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

  1. some information costs more to collect than it is worth
  2. some information is not available for collection and input
  3. most information relies on related data to generate the proper output
  4. there is never enough information collected
  5. the system is incapable of processing all the required information
Correct Answer


Quality- Q7. Which of the below is not one of the seven quality management principles?

  1. Customer focus
  2. Leadership
  3. Planning
  4. Improvement
Correct Answer


Quality- Q8. What is not part of set up reduction?

  1. Keeping tools and gages in kits
  2. Adding adjustments to fixtures and tools
  3. Mistake proofing setup activities
  4. Defining internal and external tasks
Correct Answer


Quality- Q9. Tools and techniques used during the Quality Planning process include:

  1. Benchmarking
  2. all of the above
  3. Benefit / cost analysis
  4. Quality audits
  5. a and b
Correct Answer


Quality- Q10. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

  1. Quality Plan
  2. Quality Statement
  3. Quality Policy
  4. TQM
Correct Answer











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