Quality Question Bank
for Exam preparation

Q2. SIPOC

1. Suppliers, Inputs, Procedure, Outputs, Customers
2. Simple, Inputs, Process, Outputs, Complex
3. Simple, Inputs, Procedure, Outputs, Complex
4. Suppliers, Inputs, Process, Outputs, Customers

Q3. A series of consecutive points on the same side of the average is called:

1. Run
2. Trend
3. Outliers
4. Cycle

Q4. Quality Circles members are ______________

1. Paid according to their contribution to quality
2. External consultants designed to provide training in the use of Quality tools
3. Always machine operators
4. None of the three.

Q5. The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______________ (on x axis).

1. Proportion defective
2. Proportion acceptable
3. Number of lots
4. Size of lot

Q6. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

1. some information costs more to collect than it is worth
2. some information is not available for collection and input
3. most information relies on related data to generate the proper output
4. there is never enough information collected
5. the system is incapable of processing all the required information

Q7. Which of the below is not one of the seven quality management principles?

1. Customer focus
2. Leadership
3. Planning
4. Improvement

Q8. What is not part of set up reduction?

1. Keeping tools and gages in kits
2. Adding adjustments to fixtures and tools
3. Mistake proofing setup activities
4. Defining internal and external tasks

Q9. Tools and techniques used during the Quality Planning process include:

1. Benchmarking
2. all of the above
3. Benefit / cost analysis
4. Quality audits
5. a and b

Q10. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

1. Quality Plan
2. Quality Statement
3. Quality Policy
4. TQM